Badcock Home Furniture &more

Reviews

• Samantha Echeman

  Nov, 26 2018
  ★ ★ ★ ★ ★
  Very welcoming staff. And hard working delivery men. Very thankful for them in my area. I suggest all my friends and family go there.
• Shanequa Harris

  Jul, 08 2018
  ★ ★ ★ ☆ ☆
  Really wish I could put a 5 star but I can’t! I came in looking for a new living room set and after 45 minutes of browsing on my own and NO ONE addressing me I started to walk from by the tvs & recliners towards the front to leave and some one finally walked over to ask if they could help me. I was VERY direct that I wasn’t happy and didn’t feel welcomed. The only thing that saved this whole situation was the lady overly apologizing to me and working with me step by step until I found a set I was happy with. 2 days later a family member asked me if I needed help to move the furniture which I told them no because they were delivering it to me. She looked at me and laughed and said “I’m surprised you would pay for a delivery to up the road!” I told her I didn’t have to pay and brushed it off but I decided to call anyway to make sure. Well the manager told me everyone gets charged a delivery fee. I explained to him that no one told me about this fee and he began to go off stating that it’s signs everywhere saying it’s a fee.. but again “no one told me this” and I literally opened the account the same day I came in. My husband even tried to talk to him. I wasn’t look for a “free delivery” I just really want him to at least care and apologize but instead he said “I don’t know what was said so I can’t really do anything. You have to wait until she comes back to take it up with her because she’s off today!” So yeah this is how they treat first time customers and this is the guy that manages the store. I ended up having to have family help me move it on my only day off and of course it rained that day *sigh*

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